It can be frustrating when a storm, fire, theft, or other unexpected event damages your home. When this happens, your home insurance can protect you and help you recover financially. However, to get the most help possible, it’s important to know how to properly file a home insurance claim. Filing a claim can seem daunting, but with the right information, the process is quick and easy.
Before you file a claim, familiarize yourself with your policy.
Review your home insurance policy carefully before an accident occurs. Learn about the types of insurance, coverage, costs, and what isn’t covered. Knowing what your insurance does and doesn’t cover can help you file a claim with realistic expectations. If you need any clarification about your policy, consult your insurance company or agent for more information.
Check for Damage
Take a close look at the damage to your home before it becomes too dangerous. Whether it’s water damage, storm damage, or theft, keep clear records of all damage. Take photos or videos of the damaged area and write down the names of any missing or broken items. This evidence is very important when you file a claim and can also help the insurance company review your case more quickly.
Contact Your Insurance Company Immediately
Please reach out to your insurance company promptly following an accident. Most insurance companies have rules about how long you have to file a claim. If your insurance company allows it, you can file your claim online, by phone, or through a mobile app. First, provide basic information for your insurer, such as the date of the accident, the type of damage, and any current concerns.
Fill out the claim form
Your insurance company will either provide you with a claim form or guide you through the online process. Please ensure that you provide as much detail and accuracy as possible when completing the form. Please record your insurance number, the details of the damage, and, if applicable, the estimated amount of the loss. Provide all supporting documents, such as photos, videos, and documentation of the lost or damaged items.
Understanding Insurance Adjusters
After you file a claim, your insurance company may send an adjuster to assess the damage. This person may come to your home and estimate the cost of repairing or replacing items. Please ensure you are prepared to answer questions and provide important information. The adjuster’s report will be crucial when the insurance company makes its final decision.
Get a Repair Quote
Even though the insurance company may offer compensation based on what its agents say, it’s always best to get quotes for repairs from other companies. This will ensure that the quote is fair and covers any repairs that need to be done. If there is a difference between the insurance company’s estimated value of your home and the actual cost of repairs, you can provide these amounts to the insurance company.
Calculate the Claim Amount
Once your claim is accepted, the insurance company will pay you the claim amount. Payment can be made by check or direct debit. Keep in mind that this amount may be less than your insurance deductible. This represents your out-of-pocket payment. Some plans also cover the actual cash value of the item, which takes into account the depreciation over time. Some insurance policies cover the full cost of replacing an item, regardless of wear and tear.
Start repairing or replacing items
Once you receive compensation, you can begin repairing the damaged item or replacing it with a new one. Work with the contractor or maintenance professional you hire to make sure everything is done safely and according to local regulations. Keep all documentation and other evidence of the work done, as your insurance company may ask you to see it later to verify its accuracy.
Processing and closing claims
Stay in contact with your insurance company throughout the process. If you notice any new damage or have any questions, contact your claims adjuster or agent. Once all work is completed and all payments have been made, your insurance company will officially close the claim. Please review the claim description and any accompanying documentation to ensure they are accurate and complete.
Ways to Make Your Next Claim Easier
The insurance company knows. Anyone who is a first-time homebuyer or has owned a home before can feel more secure and better prepared for the unexpected with this help.
